Outside Counsel

Visualized Metrics Help Evaluate Law Firms

Law department managers who are digging into the numbers in order to compare the performance of their law firms may […]

Texas Firm Sues Client For Negative Yelp Review

A Yelp user called “Joe B,” who posted a negative review of Grissom & Thompson, alleged that the firm, which […]

Using Sales Professionals In A Law Firm

Some law firms are employing sales professionals, and those that do are finding inherent tensions between the sales people and […]

Effective Service Delivery, Providing Client Value, and Applying Sound Decision Making to Matter Management

In the post-recession legal industry, lawyers must have an arsenal of tools when responding to an RFP or bidding for new work to effectively price a matter, efficiently manage a matter to completion, while also producing value to the client. Cohen & Grigsby, P.C. attorneys suggest essential steps to meeting client expectations in today’s legal services environment.

Every Good Lawyer Should Quit Working on Cases – Problem Solving versus “Working” for the Client

Clients don’t hire lawyers to work on cases – they hire lawyers to solve problems, and keeping that mantra in mind can be key to positive attorney-client relationships, an attorney with Butler Snow LLP says.

Rejecting Jewel v. Boxer, The District Court’s Heller Decision Is A Potential Knock-Out Punch Against Unfinished Business Claims By Insolvent Law Firms

A recent U.S. District Court for the Northern District of California ruling in the Heller Ehrman LLP bankruptcy case may prove to be a knock-out punch against “unfinished business” claims by insolvent or bankrupt law firms and their trustees.