Starbucks Not Living Up To Better Workplace Promises

Starbucks has not made good on promises it made last year to give its store employees more consistent schedules, more advance notice of schedules, and to avoid having the same worker close the store then re-open it the next morning. In a report released this week by the Center for Popular Democracy, employees reported that their schedules were still handed out one week or less in advance, and that their schedules vary substantially each week. Two stores were still practicing “clopening” scheduling. The coffee giant’s labor difficulties illustrate the challenge in transitioning to the “good-job” or “high road” employment approach, which theorizes that paying workers higher wages and granting them more stable hours will recoup costs in higher productivity and lower turnover.