Automated Workflows Improve Client Relationships and Matter Progression

Law firms waste more than 40% of the day on manual administrative processes. Establishing clear, predetermined, and structured workflows is a simple way to organize both complex and repetitive processes at your firm. Workflow management not only helps you document your law firm’s processes but the processes can be trained and implemented across the entire staff. This ensures that everyone on the team has a predetermined structure to follow and establishes clear roles and responsibilities. Automating these repetitive tasks in a workflow frees time to focus on more productive and profitable work. An automated workflow connects every aspect of your firm’s client interactions, including client intake, case management, the conflict check process, document management, client communications, and time tracking and billing. In addition, when a firm uses configurable law practice management software, it can construct systematized, automated workflows that automate actions, tasks and notifications for each matter. These automated tools create consistency and improvements in client relationships and matter progression, helping your law firm thrive.