Outside Counsel

Strengthening The Client-Law Firm Relationship

Perhaps the most elegant idea was a method for law firms to find out what the client is thinking about the firm’s performance…

Google’s request for “highly confidential” documents between law firm Jenner & Block and its clients is an “abuse of the […]

Joff Wild, writing on the IAM (Intellectual Asset Management) blog makes the case that the center of gravity for intellectual […]

Frequent and unnecessary interruption of female coworkers, often to explain issues they know more about than the interrupter, as well […]

Feedback from clients is an indispensable tool for improving service, but it’s a process that’s only marginally effective unless it’s […]

The increasing prevalence of the Internet of things – the interconnectedness of the tools that are used in daily life […]

“Like them or not, new words are ushered into the dictionary because they describe life as it is presently being […]

“If you have a compensation plan that is in conflict with your strategy, the compensation plan becomes your strategy.”

With relations warming between the United States and Cuba, a delegation of Florida lawyers are heading to the island country […]

“Where would we be in 2015,” asks Aric Press, “without the influence and presence of The Am Law 100 and […]