Over-Preservation Is A Self-Imposed Sanction

The proliferation of email, cloud storage and other ESI has made the “collect everything” approach too expensive for many businesses, yet they must take reasonable steps to ensure data is being preserved. Intelligent preservation is the key, writes Brad Harris from Zapproved, Inc., and the foundation of intelligent preservation is sound legal hold notification process. The standard is reasonableness, good faith and competency. He suggests six key elements of an effective program.