Marriott Backs Down On Mandatory Arbitration Deal

Following the Marriott hotel data breach, which exposed around 500 million current and former customers, the company offered victims a free one-year subscription to a fraud monitoring service called WebWatcher, from security firm Kroll. There was a catch though. To get the service, you had to agree to stay out of any lawsuits pertaining to the matter. On December 6, a class action lawsuit against the company was filed by attorneys from Edelson PC, the formidable Chicago-based plaintiff firm.. That web monitoring deal, according to the complaint is “an underhanded attempt to induce putative class members to waive and limit their legal rights.” A few days later, according to an Edelson court filing, Marriott appeared to have backed down on the WebWatcher sign-up conditions.