How Law Firms Can Escape the “Commoditisation” Trap

A leading law firm and in-house legal consultant in the UK has some advice for law firms that want to avoid being weighed down by less interesting and lucrative routine legal work. The future of law firms, RSG Consulting founder Reena Sengupta says, lies not in solving problems, but in finding them or predicting them and preventing them from happening. In short, she says that firms will need to start thinking more like the in-house legal departments that retain them.