The Increasing Importance of Records And Information Management

Although even some of its practitioners consider it obscure and marginal as a distinct functional entity, Records and Information Management may be the most important staff function in the modern law firm, writes Alexander Campbell, who is the Records Manager at Cohen & Gresser, LLP in New York City. Demands in this area have intensified dramatically in recent years, and they will continue on that trajectory as cloud computing and virtualization become routine and technical advances such as gesture interfaces, holographic displays and fault-free computing become the norm. Law firms are well advised, the writer says, to establish and maintain a sound Records and Information Governance program, separate from IT.