How Microlearning Addresses Legal Ops’ Training Needs

Microlearning is gaining traction due to its potential to meet modern employees’ needs. In this fast-paced world, where people frequently check their smartphones and have limited attention spans, microlearning offers a way to deliver training that is both accessible and engaging, as reported in an article by Elucidat. Given that today’s employees would rather access eLearning on mobile devices, on the move, and during downtime, microlearning addresses legal ops’ training needs.

Microlearning isn’t just about creating bite-sized content but delivering targeted learning experiences that employees can easily absorb and apply. This approach aligns with Hermann Ebbinghaus’s “forgetting curve,” which suggests that learners quickly forget new information unless it is reinforced regularly. By breaking down learning into small, manageable pieces that can be revisited, microlearning can enhance knowledge retention and improve skill acquisition.

Microlearning can offer several benefits: it’s quick and easy to consume, allows for flexible learning, and can lead to higher employee engagement. Employees can also choose their own path, engaging with content at their own pace. It is a practical solution for legal ops professionals needing to provide training on new systems or compliance requirements.

However, microlearning also presents challenges, such as managing large amounts of content and maintaining design consistency. Ensuring that microlearning content is both concise and detailed enough to be impactful requires careful planning and may require collaboration with subject matter experts. 

For a successful microlearning strategy, focusing on content that addresses specific employee needs and offers practical and useful information is important. There are various ways to implement microlearning, including quizzes, microlearning videos, action-led modules, and on-the-job learning. Short scrolling pages can also be used with a what, why, and how approach.

As average attention spans have decreased from 20 to just over 4 minutes, and legal departments have little downtime, it is evident that microlearning addresses legal ops’ training needs. When used correctly, it can be a powerful tool, offering a way to engage employees and improve performance in a fast-paced, digital world.