Legal Operations

Knowledge Management and Business Process Management: The Overlap

Business process management (BPM) uses various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Knowledge management […]

Plaintiffs in Privacy Lawsuit Want to Know When Alexa Is Listening

Amazon just lost a round in court and must produce 4.4 million documents in response to discovery requests in a […]

What Is Adaptive Information Governance and How Does It Relate to Privacy?

Information governance is currently in a critical state of flux. Distributed architectures, regulatory compliance concerns, and broader adoption rates of […]

Delivering on the Promise to Sustain DEI Momentum

The social uprising around racial injustice that followed the murder of George Floyd in 2020 catalyzed an unprecedented investment in […]

Bridging the Gap Between Cloud Expectations and Reality

Cloud investments seem to be a prerequisite for numerous business transformation efforts today. In many organizations, though, the expected benefits […]

Is Your Board Focused on Cookie-Cutter “Gold Standards”?

The best boards focus on solutions and structures tailored to their companies, ignoring cookie-cutter “gold standards.” In recent years, however, […]

Lack of Digital Maturity in Top Law Firms Revealed

Ultimedia’s recent flagship Digital Maturity Report reveals a lack of maturity in the digital offerings of top law firms. The […]

In Legal Ops, the Key Word Is “Business”— Interview With NRF’s Stephanie Hamon

Until recently, law firms advising their clients on legal operations was a super-niche activity. Artificial Lawyer spoke to Norton Rose Fullbright’s Stephanie […]

Closing the Racial Attention Deficit in DEI

Are diversity policies and programs making any difference in the workplace? In recent years, researchers have documented surprisingly poor outcomes […]

Why Burnt-Out In-house Counsel Don’t Leave

Despite an exhausting few years, and with the next year or two looking no less chaotic, in-house counsel are not charging out […]

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