Empowering Agentic AI in Contract Management: From Passive to Proactive

By Colin Levy

April 21, 2025

Agentic AI in Contract Management

Colin Levy leads the legal function as General Counsel and Evangelist of Malbek, a leading CLM provider. Levy also advises startups and invests in emerging technologies that propel the industry forward. He has authored "The Legal Tech Ecosystem" and "CLM for Dummies” and contributes regularly to many publications. He can be reached at [email protected].

Empowering Agentic AI in Contract Management: From Passive to Proactive

Imagine having your own AI agent that works autonomously without constant supervision to review contracts and save your team hours of work. This technology, known as Agentic AI, represents a fundamental shift in how computers help with contract management.

Unlike traditional AI tools that passively wait for commands, Agentic AI systems act as autonomous “agents” that independently perform complex tasks with minimal supervision. These digital collaborators don’t just respond to specific questions; they expect needs, make decisions, and execute multi-step workflows on their own initiative.

Here’s an example: A general counsel receives a new vendor agreement and immediately forwards it to her team’s AI agent. Within minutes, it completes what would have taken an attorney hours.

The AI agent:

  1. Scans the entire agreement against company standards, highlighting deviations
  2. Flags that the liability cap falls 50% below acceptable thresholds
  3. Suggests specific replacement language drawn from approved templates
  4. Routes the document to the GC’s procurement specialist with concerns clearly marked
  5. Automatically logs the interaction in the matter management system
  6. Identifies missing confidentiality exclusions
  7. Calculates the specific financial exposure of $250,000
  8. Routes each issue to the specialist and sets calendar reminders for upcoming negotiation deadlines

Taking the Initiative

The system doesn’t simply process information; it completes entire workflows by chaining together multiple capabilities: language understanding, decision making, document creation, and process management. The key distinction lies in its autonomy and initiative—qualities that make it a true partner rather than merely a tool. Today’s contract management solutions already offer significant automation, but AI agents are poised to take these capabilities to new heights.

When a sales representative uploads a redlined agreement, current systems can find changed clauses and categorize them by type. The next generation of AI agents, however, will analyze these changes with greater contextual understanding. These agents would not just identify 12 changed clauses, they would evaluate them against company policies. They would also automatically approve seven changes within pre-defined parameters, route three pricing changes to finance, and flag two liability alterations that pose genuine risk. This intelligent triage could reduce a legal department’s review burden by as much as 60% while ensuring proper oversight where it matters most.

Post-signature management illustrates an even more dramatic evolution. Traditional contract management systems store executed agreements, automate the initial review of agreements, set reminders, and track obligations. But an AI agent can actively extract specific obligations from complex legal language.

A Proactive Approach

After closing a services agreement, like the one in the scenario outlined above, the AI agent identified 27 obligations, eight key dates, and four conditional requirements without manual tagging. The system didn’t merely schedule a calendar reminder for the renewal period—it analyzed which departments were responsible for which obligations, delivered customized duty summaries to each, and implemented graduated alerts that escalate as deadlines approach. This proactive approach prevents the costly oversights that plague even well-organized legal departments.

Data analysis represents perhaps the most transformative capability. While conventional analytics might track basic metrics like processing time, an AI agent delivers actionable intelligence. For example, if a legal team spends nearly half their negotiation time on an indemnification clause that other parties almost always reject—this clearly shows where the template needs changing.

Similarly, the AI agent could point out an inefficient process when outside lawyers review contracts and deals take much longer to finish with little difference in final terms. By connecting contract terms with results, an AI agent could find that deals completed quickly had significantly higher renewal rates than long negotiations, showing a direct link between the contract process and business outcomes.

A Valuable Negotiating Tool

Agentic AI can also be a strategic tool during the M&A process, shaping active negotiations. Current technology might offer clause libraries or track changes, but AI agents can generate real-time counterproposals informed by historical outcomes. When facing ambiguous earn-out language, the AI agent could calculate a dispute probability based on similar past agreements, suggest alternatives with successful implementation records, and maintain a comprehensive audit trail documenting term evolution and reasons. This capability transforms negotiation from an art based primarily on individual experience to a data-driven practice incorporating institutional knowledge.

The contract management landscape is evolving from document-centric to relationship-centric approaches. The next frontier lies in creating symbiotic relationships between legal knowledge and AI capabilities. Current systems primarily execute pre-defined workflows. Tomorrow’s AI agents will actively find optimization opportunities, suggest process improvements, and continuously refine their understanding of organizational preferences.

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