Legal Ops Should Use Soft Skills to Integrate eDiscovery and AI

Michallynn Demiter, an eDiscovery expert at Bayer and a 2024 AI Visionary, advocates passionately for AI as well as innovative approaches within her team and beyond. A Relativity blog post showcases Demiter and Bayer as leading adopters of active learning technology, emphasizing the importance of soft skills to integrate eDiscovery and AI.

Demiter’s team leans on their software providers, service partners, and outside firms to help them solve real-world challenges with new tech. To do so, however, they need to learn four important soft skills.

First, maintaining an innovative mindset is crucial, balancing openness to new technologies with a discerning approach to their adoption. Demiter’s initial skepticism towards generative AI highlights the necessity of cautious exploration and adaptation.

Second, fostering a collaborative and creative team environment is essential for implementing transformative tools successfully. Demiter’s team at Bayer, driven by a shared mission and a culture of experimentation, exemplifies these principles.

Third, applying critical thinking is of utmost importance when leveraging AI technologies. Demiter emphasizes the need for deliberate consideration of inputs, outputs, and human-AI interactions to maximize the benefits of AI assistance.

Finally, prioritizing ongoing learning is foundational for AI advocacy and career growth. Demiter underscores the importance of staying informed, seeking diverse perspectives, and embracing AI as a long-term investment in professional development.

Demiter’s approach reflects a holistic understanding of AI’s potential and the collaborative effort required to realize its benefits. By embodying these soft skills, Legal Ops professionals can effectively navigate the intersection of technology and law, driving meaningful innovation in the field.