How Legal Transformation Drives Business Success

As legal departments are typically focused on reactive and transactional tasks, the legal industry has historically lagged in experiencing transformation compared to other industry sectors. UnitedLex reports that post-pandemic, legal transformation is more important than ever as legal departments feel pressure to align with other departments and drive business value.

A holistic approach that integrates technology with human-centric values will demystify legal transformation. These are four key areas that legal departments need to rethink:

• Automation and enablement streamline processes and allow legal teams to focus on strategic goals. When automation happens properly, it facilitates an optimized workflow experience and gets new strategic initiatives off the ground.
• New ways of working improve visibility into operations. Innovative legal departments are defining seamless processes and workflows, and helping their legal teams meet the challenges of limited resources and unnecessary process steps.
• Data and insights empower decision-making and increase transparency. While businesses are being challenged to reduce costs and improve efficiency, legal departments are increasing their reliance on real-time decisions based on data and replacing guesswork with technology.
• Culture and people include cultivating talent and aligning with organizational culture, producing a happier team. Building digital-first skill sets and mindsets will result in a more productive workforce and a better culture.

Legal transformation aims to provide seamless and impactful experiences. To achieve this goal, legal departments must first define their experience objectives, focus on long-term outcomes, and identify friction points in their operating model. By adopting this approach, legal departments can improve their overall contribution to business success and provide tangible value.