Legal Operations: Creating a Compliance Program to Meet Regulatory Challenges

Increased regulator intervention and oversight, new laws, and globalization make it difficult for Legal Operations to stay on top of compliance requirements, according to an article by Epiq Global. More and more organizations are prioritizing compliance initiatives due to the long list of potential compliance drivers and evolving data sources.

Targeted processes and solutions are the way to remain current, and Legal Operations professionals are exploring the use of artificial intelligence (AI). Although they have likely already implemented some type of compliance workflows, policy guidelines, and training, it is necessary to implement proactive monitoring and prevention strategies.

An emerging best practice is a defensible compliance program that can be integrated with the organization’s existing technology and has enforcement capabilities. This lends itself naturally to AI-based technology solutions.

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Here are key considerations for the Legal Operations professional:

• To provide adequate compliance, a program needs to address governance and security challenges. Data mapping, retention policies, and additional security measures are areas to explore.
• To examine additional legal and ethical implications of using AI solutions, ensure there is a data depository in place for discovery requests, privacy considerations, and protecting information subject to attorney-client privilege.
• To make sure your compliance program is adequate, understand what the different regulators are looking for. A well-designed program applied in good faith and proven successful in practice should generally meet their criteria.

Improving internal collaboration, security, and information governance will lay a solid foundation to make your compliance program a reality. Working with a consultant who has the right knowledge, expertise, and AI technology will prove beneficial and can help overcome cost barriers.