Bringing Love to Legal

Legal ops makes colleagues outside the legal department fall in love with legal. An effective legal operations department helps the legal team deliver guidance to the business more efficiently, how, when, and where it’s needed. The love is about giving the business what it needs quickly and easily.

Big legal operation departments service the entire business. They are run by the general counsel who has two roles: being a strategic partner and running an efficient legal service center. The answer to how these two roles work in sync is based on two of the CLOC Core 12 functions of legal ops — technology and service delivery.

With modern technology and digital models, activities that were performed on a case-by-case basis can be scaled. And with modern legal service delivery models, legal workflow automation can replace manual work and repetitive activities. When legal ops equips legal teams with the right tools, they are not only happier but are empowered to be a more strategic partner to colleagues in other departments.