FCC Nails Time Warner For Failing To Report Outages

August 26, 2014

Time Warner Cable Inc. did not properly report Internet outages, an FCC investigation found. The cable company has agreed to pay $1.1 million to settle the matter. Time Warner did not notify the agency when it experienced outages lasting 30 minutes or longer, which can interfere with emergency response 911 facilities. The FCC warned Time Warner about the gaps in its reporting in September 2013, and the company provided all missing reports by November of that year. In addition to the fine, the company agreed to a three-year compliance plan.

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